Cliff has had a lot of success using website audits to improve their sales process and land more clients. In this interview, we discuss how to best use audits, and what to include in different stages of the sales process. Topics include: What is a website audit? Why is it important? What is included in … Read more
In this chat with Drew McLellan, you’ll learn about key financial KPIs that you should keep an eye on. These KPIs are crucial health indicators that indicate how well the agency is doing, and help you to continually turn a profit. We also dig into some research around when organisations choose to hire an agency … Read more
A common point that agencies struggle with is identifying the right clients for the right product packages. This is where segmentation comes in. James speaks with Rob and Kennedy from ResponseSuite to figure out the questions to ask to segment people, how to actually segment that’s the best fit for your business, as well as … Read more
Marketing funnels are a difficult topic. Many questions in our Facebook group center around where to start, or how to create a funnel. I asked John to come on to discuss creating funnels for digital agencies and web designers. It started out as a general discussion, but we focus on webinars pretty quickly as John … Read more
This week I revisit my plan to become more of a digital minimalist. It’s been a few weeks and I have more time, more headspace and it’s been bloody great. You’ll learn some of the best ways to get started in cutting social media use and phone time. Resources mentioned in the episode Tropical MBA … Read more
Kim Barrett from Your Social Voice joins me again to talk about lead generation for your digital agency. We discuss several topics around generating leads, from the initial traffic through to sales calls. This is part 2 of the interview, so make sure you go back and listen to Part 1 if you haven’t already. … Read more
Kim Barrett from Your Social Voice has been able to work up to selling higher-priced marketing packages to his clients. A big part of that is being able to properly communicate the value to clients. Another big part is developing the confidence to charge more. We chat about both these and more in today’s interview. … Read more
When it comes to growing a team for your digital agency, there are many ways to go about it. Damian Papworth has been through this process and shares his tips for building your team. Whether you’re freelancing and want to make your first hire, or already have a team and want to expand, there’s something … Read more
Brad Morrison runs GoWP – a white label WordPress maintenance service. They’ve got this down to an art, so who better to come on to talk about crafting your maintenance plans In part one of this interview, you’ll learn about what to include in your WordPress maintenance plan – and what you might consider value … Read more
Pricing is a difficult topic, and one of the most common questions that come up in our community. Christine Thatcher (Designing To Delight) and Corey Dodd (Elk Creative) join me on the first Agency Highway panel to discuss how you can raise your prices. We dig into actual methods and tactics, as well as how … Read more