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Podcast

049 – Working remotely and managing a team with Robby McCullough

By James | May 22, 2019

Robby McCullough has been travelling and managing his business at the same time. This of course comes with challenges. James and Robby chat about the things they wished they knew before working remotely, managing a team while on the road and the gear they travel with. The end of the interview dives into building your … Read more

048 – Increasing your margin with David Braun

By James | May 15, 2019

David Braun has been in the agency game since 2002. Yep. Two thousand and freaking two. He’s also a co-founder of TemplateMonster, Weblium and Drafitum, and speaks at 70+ conferences. So to say he has learned a thing or two is a massive understatement. In this chat, David and James talk about how to increase … Read more

047 – Profit metrics for agencies with Jason Andrew

By James | May 8, 2019

Jason Andrew is a chartered accountant and has over a decade of experience as a business and corporate advisor. He works with a bunch of agencies, helping them to understand their numbers. In this interview we dig into the profit metrics agencies should be looking at, and using your numbers to know when you can … Read more

046 – Using website audits to land more clients with Clifford Almeida

By James | May 1, 2019

Cliff has had a lot of success using website audits to improve their sales process and land more clients. In this interview, we discuss how to best use audits, and what to include in different stages of the sales process. Topics include: What is a website audit? Why is it important? What is included in … Read more

045 – KPIs to keep your agency out of trouble with Drew McLellan

By James | April 24, 2019

In this chat with Drew McLellan, you’ll learn about key financial KPIs that you should keep an eye on. These KPIs are crucial health indicators that indicate how well the agency is doing, and help you to continually turn a profit. We also dig into some research around when organisations choose to hire an agency … Read more

044 – Sell more with surveys with Rob and Kennedy ResponseSuite

By James | April 17, 2019

A common point that agencies struggle with is identifying the right clients for the right product packages. This is where segmentation comes in. James speaks with Rob and Kennedy from ResponseSuite to figure out the questions to ask to segment people, how to actually segment that's the best fit for your business, as well as … Read more